FAQs
Do you offer free shipping?
Enjoy free shipping in the continental United States and free returns on all orders at Blue Faithful! We want you to find the perfect pair of jeans, so try them on at home risk-free. We'll even cover the cost of your return label. We ship from Atlanta, GA. Orders from Alaska and Hawaii are charged for shipping.
How long does delivery take?
Orders are typically processed and shipped within 12-36 hours. It takes between 2-5 business days to arrive.
How do I track my order?
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page.
How do I make a return?
Returns
We want you to love your Blue Faithful purchase! We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must meet the following conditions:
- Unworn and Unused: Just like you received it!
- Original Condition: No signs of wear or damage.
- Tags Attached: Please keep all original tags in place.
For our customers in the United States, we offer free returns! We'll even provide you with a prepaid shipping label to make the process as easy as possible. To start a return, go to Bluefaithful Returns.
If your return is accepted, we’ll send you a free return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Exchanges
At Blue Faithful, we want you to be completely satisfied with your purchase. That's why we offer hassle-free exchanges for any reason at all. Whether you need a different size, prefer another color, or simply changed your mind, we've got you covered.
Here's how it works:
- Click the link below: This will start the exchange process.
- Select your reason for exchange: Tell us what you'd like to exchange and why.
- Receive a free shipping label: We'll email you a prepaid shipping label to send back the original item.
- Get your new item: Once the original item is on its way back to us, we'll ship out your exchange.
We want you to love your Blue Faithful pieces, and our exchange policy is designed to make that happen. To start a exchange, go to Bluefaithful Returns.
You can always contact us for any return question at [email protected]
What’s your return policy?
Returns
We want you to love your Blue Faithful purchase! We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must meet the following conditions:
Unworn and Unused: Just like you received it!
Original Condition: No signs of wear or damage.
Tags Attached: Please keep all original tags in place.
For our customers in the United States, we offer free returns! We'll even provide you with a prepaid shipping label to make the process as easy as possible. To start a return, go to Bluefaithful Returns.
If your return is accepted, we’ll send you a free return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at [email protected]
Exchanges
At Blue Faithful, we want you to be completely satisfied with your purchase. That's why we offer hassle-free exchanges for any reason at all. Whether you need a different size, prefer another color, or simply changed your mind, we've got you covered.
Here's how it works:
Click the link below: This will start the exchange process.
Select your reason for exchange: Tell us what you'd like to exchange and why.
Receive a free shipping label: We'll email you a prepaid shipping label to send back the original item.
Get your new item: Once the original item is on its way back to us, we'll ship out your exchange.
We want you to love your Blue Faithful pieces, and our exchange policy is designed to make that happen. To start a exchange, go to Bluefaithful Returns.
Do you offer refunds or exchanges?
Returns
We want you to love your Blue Faithful purchase! We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must meet the following conditions:
Unworn and Unused: Just like you received it!
Original Condition: No signs of wear or damage.
Tags Attached: Please keep all original tags in place.
For our customers in the United States, we offer free returns! We'll even provide you with a prepaid shipping label to make the process as easy as possible. To start a return, go to Bluefaithful Returns.
If your return is accepted, we’ll send you a free return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at [email protected]
Exchanges
At Blue Faithful, we want you to be completely satisfied with your purchase. That's why we offer hassle-free exchanges for any reason at all. Whether you need a different size, prefer another color, or simply changed your mind, we've got you covered.
Here's how it works:
Click the link below: This will start the exchange process.
Select your reason for exchange: Tell us what you'd like to exchange and why.
Receive a free shipping label: We'll email you a prepaid shipping label to send back the original item.
Get your new item: Once the original item is on its way back to us, we'll ship out your exchange.
We want you to love your Blue Faithful pieces, and our exchange policy is designed to make that happen. To start a exchange, go to Bluefaithful Returns.
How do I start a return?
Returns
We want you to love your Blue Faithful purchase! We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must meet the following conditions:
Unworn and Unused: Just like you received it!
Original Condition: No signs of wear or damage.
Tags Attached: Please keep all original tags in place.
For our customers in the United States, we offer free returns! We'll even provide you with a prepaid shipping label to make the process as easy as possible. To start a return, go to Bluefaithful Returns.
If your return is accepted, we’ll send you a free return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at [email protected]
Exchanges
At Blue Faithful, we want you to be completely satisfied with your purchase. That's why we offer hassle-free exchanges for any reason at all. Whether you need a different size, prefer another color, or simply changed your mind, we've got you covered.
Here's how it works:
Click the link below: This will start the exchange process.
Select your reason for exchange: Tell us what you'd like to exchange and why.
Receive a free shipping label: We'll email you a prepaid shipping label to send back the original item.
Get your new item: Once the original item is on its way back to us, we'll ship out your exchange.
We want you to love your Blue Faithful pieces, and our exchange policy is designed to make that happen. To start a exchange, go to Bluefaithful Returns.